Celebrate Sunshine Jewelry’s opening and enjoy a special coupon.
Please create OPENING10 and WELCOME10 in WooCommerce before checkout use.
Celebrate Sunshine Jewelry’s opening and enjoy a special coupon.
Please create OPENING10 and WELCOME10 in WooCommerce before checkout use.
Thank you for shopping at sunshine-jewelry.vip. We offer a clear return and exchange service for eligible items within the stated policy period.
```Return and exchange requests are valid for 7 calendar days from the date of purchase.
Items must be unworn, unaltered, undamaged, and returned with original packaging.
Refunds or exchanges are processed after the returned item is received and inspected.
Thank you for shopping at sunshine-jewelry.vip. We understand that you may not be completely satisfied with your purchase; therefore, we offer a quick and convenient return and exchange service.
This policy applies to items that are unworn, unaltered, and undamaged, and is valid for 7 calendar days from the date of purchase.
All returned items must be in their original packaging, including all product bags or boxes.
The item should not show signs of wear, use, stains, or personal damage.
The item must remain in its original form without resizing, repair, or modification.
The product should be returned in the same condition as received.
Returned items must include original product bags, boxes, and packaging.
You are responsible for the return shipping costs. Please make sure the returned package is properly protected and shipped with a reliable method.
We recommend keeping your return shipping receipt and tracking number until your return or exchange request has been completed.
Return shipping costs are paid by the customer unless the return or exchange is required due to confirmed product quality issues.
For return requests, we will process a full refund within 10 business days of receiving the returned item and confirming its original condition.
Contact us with your order number and return details.
Return the item in its original condition and packaging.
We confirm that the item is unworn, unaltered, and undamaged.
A full refund is processed within 10 business days after inspection.
For exchange requests, we will ship the replacement item within 10 business days of receiving the returned item and confirming its original condition.
After the returned item is received and approved, we will prepare and ship the replacement item within 10 business days.
If the replacement item is lower in price, we will refund the difference.
If the replacement item is higher in price, you will need to pay the difference before the replacement is shipped.
If a return or exchange is required due to product quality issues, please email hello@sunshine-jewelry.vip and include your order number.
Please be sure to attach the relevant product tags and provide a detailed explanation for the return or exchange.
Order number, product tags, photos if available, and detailed explanation.
Return or exchange request related to product quality issues.
If you have questions about returns, exchanges, quality issues, or order support, please contact us before sending your item back.
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