{"id":29961,"date":"2026-05-30T11:19:41","date_gmt":"2026-05-30T11:19:41","guid":{"rendered":"https:\/\/sunshine-jewelry.vip\/?page_id=29961"},"modified":"2026-06-11T10:21:36","modified_gmt":"2026-06-11T10:21:36","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/sunshine-jewelry.vip\/fr\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"
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\r\n SUNSHINE JEWELRY<\/span>\r\n

Return & Exchange Policy<\/h1>\r\n

\r\n Thank you for shopping at sunshine-jewelry.vip. We offer a clear return and exchange service for eligible items within the stated policy period.\r\n <\/p>\r\n\r\n```\r\n

\r\n Website: sunshine-jewelry.vip<\/span>\r\n Return Window: 7 Calendar Days<\/span>\r\n Email: hello@sunshine-jewelry.vip<\/span>\r\n <\/div>\r\n<\/div>\r\n```\r\n\r\n <\/section>\r\n\r\n
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\r\n 01<\/strong>\r\n

7-Day Policy<\/h3>\r\n

Return and exchange requests are valid for 7 calendar days from the date of purchase.<\/p>\r\n <\/div>\r\n\r\n

\r\n 02<\/strong>\r\n

Original Condition<\/h3>\r\n

Items must be unworn, unaltered, undamaged, and returned with original packaging.<\/p>\r\n <\/div>\r\n\r\n

\r\n 03<\/strong>\r\n

10 Business Days<\/h3>\r\n

Refunds or exchanges are processed after the returned item is received and inspected.<\/p>\r\n <\/div>\r\n\r\n<\/div>\r\n```\r\n\r\n <\/section>\r\n\r\n

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\r\n 01<\/span>\r\n

Return & Exchange Eligibility<\/h2>\r\n\r\n

\r\n Thank you for shopping at sunshine-jewelry.vip. We understand that you may not be completely satisfied with your purchase; therefore, we offer a quick and convenient return and exchange service.\r\n <\/p>\r\n\r\n

\r\n This policy applies to items that are unworn, unaltered, and undamaged, and is valid for 7 calendar days from the date of purchase.\r\n <\/p>\r\n\r\n

\r\n All returned items must be in their original packaging, including all product bags or boxes.\r\n <\/p>\r\n\r\n

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\r\n Unworn<\/strong>\r\n

The item should not show signs of wear, use, stains, or personal damage.<\/p>\r\n <\/div>\r\n\r\n

\r\n Unaltered<\/strong>\r\n

The item must remain in its original form without resizing, repair, or modification.<\/p>\r\n <\/div>\r\n\r\n

\r\n Undamaged<\/strong>\r\n

The product should be returned in the same condition as received.<\/p>\r\n <\/div>\r\n\r\n

\r\n Original Packaging<\/strong>\r\n

Returned items must include original product bags, boxes, and packaging.<\/p>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\r\n

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\r\n 02<\/span>\r\n

Return Shipping Costs<\/h2>\r\n\r\n

\r\n You are responsible for the return shipping costs. Please make sure the returned package is properly protected and shipped with a reliable method.\r\n <\/p>\r\n\r\n

\r\n We recommend keeping your return shipping receipt and tracking number until your return or exchange request has been completed.\r\n <\/p>\r\n <\/div>\r\n\r\n

\r\n Customer Responsibility<\/strong>\r\n

\r\n Return shipping costs are paid by the customer unless the return or exchange is required due to confirmed product quality issues.\r\n <\/p>\r\n <\/div>\r\n<\/section>\r\n\r\n

\r\n 03<\/span>\r\n

Refund Processing<\/h2>\r\n\r\n

\r\n For return requests, we will process a full refund within 10 business days of receiving the returned item and confirming its original condition.\r\n <\/p>\r\n\r\n

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\r\n Step 01<\/span>\r\n

Submit Request<\/h3>\r\n

Contact us with your order number and return details.<\/p>\r\n <\/div>\r\n\r\n

\r\n Step 02<\/span>\r\n

Ship Item Back<\/h3>\r\n

Return the item in its original condition and packaging.<\/p>\r\n <\/div>\r\n\r\n

\r\n Step 03<\/span>\r\n

Condition Check<\/h3>\r\n

We confirm that the item is unworn, unaltered, and undamaged.<\/p>\r\n <\/div>\r\n\r\n

\r\n Step 04<\/span>\r\n

Refund Issued<\/h3>\r\n

A full refund is processed within 10 business days after inspection.<\/p>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\r\n

\r\n 04<\/span>\r\n

Exchange Processing<\/h2>\r\n\r\n

\r\n For exchange requests, we will ship the replacement item within 10 business days of receiving the returned item and confirming its original condition.\r\n <\/p>\r\n\r\n

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\r\n Replacement Item<\/strong>\r\n

After the returned item is received and approved, we will prepare and ship the replacement item within 10 business days.<\/p>\r\n <\/div>\r\n\r\n

\r\n Lower Price Difference<\/strong>\r\n

If the replacement item is lower in price, we will refund the difference.<\/p>\r\n <\/div>\r\n\r\n

\r\n Higher Price Difference<\/strong>\r\n

If the replacement item is higher in price, you will need to pay the difference before the replacement is shipped.<\/p>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\r\n

\r\n 05<\/span>\r\n

Product Quality Issues<\/h2>\r\n\r\n

\r\n If a return or exchange is required due to product quality issues, please email\r\n hello@sunshine-jewelry.vip<\/a>\r\n and include your order number.\r\n <\/p>\r\n\r\n

\r\n Please be sure to attach the relevant product tags and provide a detailed explanation for the return or exchange.\r\n <\/p>\r\n\r\n

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\r\n Email<\/strong>\r\n hello@sunshine-jewelry.vip<\/a>\r\n <\/div>\r\n\r\n
\r\n Required Information<\/strong>\r\n

Order number, product tags, photos if available, and detailed explanation.<\/p>\r\n <\/div>\r\n\r\n

\r\n Reason<\/strong>\r\n

Return or exchange request related to product quality issues.<\/p>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\r\n

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\r\n NEED HELP?<\/span>\r\n

Contact Sunshine Jewelry Support<\/h2>\r\n

\r\n If you have questions about returns, exchanges, quality issues, or order support, please contact us before sending your item back.\r\n <\/p>\r\n <\/div>\r\n\r\n

\r\n Email Support<\/a>\r\n Contact Us<\/a>\r\n <\/div>\r\n<\/section>\r\n```\r\n\r\n <\/main>\r\n\r\n<\/section>\r\n\r\n